Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 42 reviews)); "Friendly staff and guests there" ((in 37 reviews)); "Manager is nice." ((in 19 reviews)); "Great customers and coworkers." ((in 18 reviews)); "good work environment at office" ((in 8 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 81 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 43 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 34 reviews)); "Long hours with no insurance" ((in 22 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

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Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Oct 13, 2025

Interesting experience

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Daily physical activity done during job duties.

Cons

Unrealistic work timelines, non ergonomic work tools and practices.

4.0

Sep 28, 2025

Overall Easy Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility at least at my location

Cons

Pay was okay, but could have been better

3.0

Jul 22, 2025

Amazing team, but no growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing team and a lot of experience to gain

Cons

Low pay, long hours, abused by guests.

Viewing 13 - 15 of 871 Reviews

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Hotel Guest Service Agent - Nights

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Reviews by job title

Interesting experience

Overall Easy Job

Amazing team, but no growth.

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