Qualtrics reviews

3.6

60% would recommend to a friend

(2,615 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
May 19, 2016

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are incredible. Younger environment, but the energy is invigorating. The company is continually innovating as it grows, so there are always new exciting initiatives.

Cons

General pains of a quickly growing company. Career trajectory was not always clear, as my team was newer.

3.0
May 19, 2016

Client Success

Recommend
CEO approval
Business Outlook

Pros

This is a great entry-level job destination. Flexible environment with quite a few perks (stocked kitchens, ping pong and pool tables, quarterly activities, decent PTO, etc). The parties thrown and the swag given out compares to none. The energy in the office is good and the people extremely friendly. Company values are emphasized.

Cons

Two things: (1) no opportunities for career growth and (2) client success management is terrible. Despite the promises of career advancement and opportunities for growth, I found that there are very little indeed. In aggregate, Qualtrics does a poor job promoting within (aside from tech support) and consistently funnels in talent from outside to fill management positions. There are those who have been with Qualtrics for years and are genuine leaders in the company that are getting passed up for opportunities consistently. There is no upward trajectory. Management in Client Success do not lead, train, or contribute in meaningful ways. They play favorites, lead by fear, and offer very little value in constructively inspiring a team or offering legitimate assistance when needed which is very demoralizing. They are not true leaders, but glorified babysitters that can make life seemingly unbearable at times.

Viewing 2425 - 2427 of 2,615 Reviews

Glassdoor has 2,875 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.