Qualtrics reviews

3.6

60% would recommend to a friend

(2,615 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
May 15, 2016
Recommend
CEO approval
Business Outlook

Pros

in terms of perks, benefits, and overall culture, Qualtrics is a great place to work. They pay health insurance premiums and dental is cheap - they also have a generous 401k donation regardless of whether or not you donate yourself. Company parties are great and the people are generally pretty cool. Lots of free snacks, food, and drinks.

Cons

There's some politics involved in the promotion process from opportunity development to account executive. The top reps who have been in sales at Qualtrics for years have all the vast majority of the good accounts, making it hard for a new reps to hit quota. A little less than 40% of reps hit quota, many of them go entire quarters without making a single sale. They don't pay their employees enough, which is made evident by the fact that they are in a constant struggle to attract software engineers (which they desperately need more of).

1.0
May 9, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

Great holiday parties. Uh-ma-zing. Seriously, the best. Energetic CEO. I eat cereal for free every single day.

Cons

Where do I begin? It can't be overstated how poorly Qualtrics pays its employees, even for Utah. I guess all that money went to the holiday parties (see above). Not only does Q not pay its employees, it doesn't value them much at all. I've had two great coworkers laid off in the past few months for no reason at all. They were great people and good performers. Clients loved them too. Worse yet, the layoff was a complete surprise to them - everyone knows that good leaders don't let someone go by surprise. It should have been on their radar through performance reviews, but it wasn't. Completely demoralizing to the group. Client Success is a terrible team to be on. New management of this team care only about adding to the bottom line. We are more salespeople than trusted advisers. We work for managers, not leaders. There is no excitement here, only quotas and performance reviews. No career advancing - it is literally a dead end for me. I wish I had never come. Sales people are gods at Qualtrics, and everyone else supports them. Even Legal, or Finance, who hold fancy degrees, play second or third fiddle to the high school GED Provo-allstar who met his quota this quarter. It's exhausting. Avoid it. Not a happy place to be.

2.0
May 9, 2016

Catfished - over hyped company

Recommend
CEO approval
Business Outlook

Pros

Open environment. Lot of food. Company sells its products well; efficient sales force. Decent benefits (health care). Pretty good coworkers. Lot of job growth in 2015; essentially halted in 2016.

Cons

Most companies probably do this, but its obvious that Qualtrics is gaming Glassdoor with false positive reviews. I've worked here for years and its so easy to pick out the super peppy, happy reviews of Qualtrics. No real employees feel that way about the company. Any review that has Cons filled with "growing pains" or "young company" or "lack of direction, but open opportunities" is masking real life at this Qualtrics. This is my honest review. - Poor compensation - Little PTO... compare to local companies like Adobe - Not as much opportunity as company would have you believe - NO RAISES without "level" promotion, which are extremely rare even for high performers - Sales obsessed, not customer obsessed - Face time (being at the desk from 7:30-6:30) MATTERS here; its cultural and its real - Middle management is terrible compared to other companies I've worked for - No tech company feel anymore; completely operationalized and feels like a dull corporation - Dogs everywhere; making noise and making messes on the floor. Its disgusting Avoid Qualtrics. The company is doing well financially, but is not what it says it is. Qualtrics does well because of its obsessive focus on sales. Sales rules all. Company is not customer-obsessed, but is sales-obsessed. Company also touts being 'transparent' but that doesn't seem to apply to leadership. Talk with employees of the company ... almost no one is happy here. The company will likely do well for another year or two, squeezing every last drop of ambition and goodwill of talented employees; but that well will run dry and you will see massive attrition. There is no payoff from the hard work and demands of the job.

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Glassdoor has 2,874 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.