Quantum Health reviews

2.8

38% would recommend to a friend

(649 total reviews)
avatar

Dayne Williams

39% approve of CEO

35% positive business outlook

Quantum Health has an employee rating of 2.8 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

649 reviews
1.0
Feb 29, 2016

Hostile work environment for nurses!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers both nurse and patient service representatives combined. Patient interaction rewarding experience Short commute for Columbus area with free parking

Cons

Direct daily operational managers lack general health care and medical insurance background Paid salary but treated hourly. Nurses are spied on by having their conversations between other nurses recorded and monitored. Very unorganized business

2.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

If you have little or no experience and need the experience on your resume to advance your career, Quantum is a good starting point.

Cons

If you are a nurse, you WILL NOT work for clinical managers! All of the managers are not only NON clinical but most came from Bob Evans and have no college degree. When I say Bob Evans, I'm talking serving food, not the corporate headquarters. There is virtually no oversight of these managers and they cross the line by trying to interpret and speak upon clinical issues even though they are not licensed to do so. Nurses have extremely limited clinical resources at best. The workloads are unrealistic in many cases. There is very high turnover in the nursing staff which also adds to the growing workload for those remaining nurses. Huge changes have been made to nursing roles with little to no input from the actual nursing staff outside of their select few "yes" people. With those changes came NO training nor pay increase. Rather, nurses are advised to rely on peers for assistance. Peers who themselves need training. Employees with independent thought or opposing viewpoints are frowned upon. There is an open door policy alright. You may as well leave the door wide open when you are discussing concerns with management as word quickly spreads of your sensitive subject matter throughout the building. Vacation time is another issue. You cannot have any holiday time off without going into a lottery system and hoping to be selected. Nursing roles aren't impacted by the call volumes that Patient Service Reps are held to and therefore these new rules for nurses have no merit. It's actually easier to get holiday time off as a hospital nurse than it is here now. The company lacks professionalism, ethics and integrity in my opinion.

2.0
Dec 13, 2015

So sad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay and benefits for a call center. Lots of nice people. Great hours. Great mission concept.

Cons

Confused, inexperienced management. Top heavy, and out of touch with the reality in the pods. Original mission is preached, but the opposite is enforced by pod "management" and not even understood by most hired in recent years.

Viewing 637 - 639 of 649 Reviews

Glassdoor has 675 Quantum Health reviews submitted anonymously by Quantum Health employees. Read employee reviews and ratings on Glassdoor to decide if Quantum Health is right for you.