Is Quantum Health a good company to work for?

Quantum Health has an overall rating of 2.9 out of 5, based on over 675 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 40% of employees would recommend working at Quantum Health to a friend and 37% have a positive outlook for the business. The best reviews about Quantum Health have been left by employees working as Claims Specialist , Manager and Client Manager .

Does Quantum Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Quantum Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Quantum Health. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Quantum Health?

40% of Quantum Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quantum Health 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Quantum Health?

Patient Service Representative (69) , Care Coordinator (53) , PSR I (40) , Registered Nurse (20) , PSR (17) , Patient Care Coordinator (16) , Claims Specialist (10) , Client Manager (10) , Manager (10) , Customer Service Representative (8) , Software Engineer (8) , Utilization Review Nurse (8) , Medical Representative PSR (7) , RN Case Manager (7) , Team Lead (6)

What are the pros of working at Quantum Health according to real employee reviews?

"Great people to work with" ((in 49 reviews)); "Has really great benefits there" ((in 44 reviews)); "Pay and culture are good." ((in 23 reviews)); "There is also a very well stocked kitchen with free food and drinks which was appreciated." ((in 23 reviews)); "Collaborative and good work life balance for the most part." ((in 18 reviews))

What are the cons of working at Quantum Health according to real employee reviews?

"Poor Management, Unfair Treatment of Employees" ((in 26 reviews)); "Senior Leadership could be more transparent for changes within the organization." ((in 23 reviews)); "Overall, some people really do well here if they are lucky enough to be put with a good managers, but others really get screwed if they end up with bad leadership." ((in 23 reviews)); "i only handle my department and if its not my job i transfer, i get to work from home at this new job permanently and im getting paid the same as if i was working at quantum." ((in 15 reviews)); "With growth, that means hiring middle and upper management from without—however those hired externally are getting paid far more than those who have loyally worked for years for the same position." ((in 8 reviews))

What are employees saying about Quantum Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quantum Health layoffs and their outlook for job security at Quantum Health in 2026.

What are the top reviewed Quantum Health locations?

Dublin , Columbus , Worthington , Charlotte , Chicago , Kansas City , Brentwood , Clarksville , Westerville , Denver , Vancouver , Glen Mills , Mango , Yah-ta-hey , Kansas City

Quantum Health reviews

2.9

40% would recommend to a friend

(649 total reviews)

Dayne Williams

39% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.7

Career opportunities

2.5

Senior management

Quantum Health has an employee rating of 2.9 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

649 reviews

4.0

Apr 25, 2026

Meaningful work but limited growth and underpaying

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and good campus. The work, while difficult for the frontline, is truly impactful. Hybrid work options available. A great company to get your foot in the door of.

Cons

Entry level role is hard, but meaningful work. Lately, opportunities for growth seem limited. Additionally, they are getting a reputation for underpaying their people. It would seem the purse strings are tightening in general.

Quantum Health Response

2mo

Thank you for sharing your perspective and for your continued contributions to Quantum Health. We appreciate your recognition of the meaningful work, our people, and the campus. We understand how important it is for employees to see clear opportunities for growth, especially in frontline roles. Expanding development pathways and creating more visibility into how employees can progress remains an area of focus for us as we evolve and grow as a company. Our approach to compensation considers market conditions, role expectations, and business factors, and we continue to evaluate how we stay competitive and aligned with the demands of the role. We also acknowledge the importance of strong alignment across all levels of leadership and will continue to invest in developing our leaders to better support their teams and the organization’s direction. We appreciate you taking the time to share your feedback and for all you do for Quantum Health. — Felicia Taylor, CHRO

3.0

Apr 24, 2026

Outstanding culture, but benefits could be a lot better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture here is outstanding. People really do care about the work and each other. I would give them 5 stars, except their benefits (health insurance in particular) are sorely lacking.

Cons

Benefits are expensive and not great (United Health Care is a nightmare to deal with). Salaries are competitive, but not great.

Quantum Health Response

2mo

Thank you for sharing your feedback and for your continued contributions to Quantum Health. We appreciate your recognition of our culture and the care our teams bring to their work each day. We also understand the importance of benefits in the overall employee experience. Benefits coverage is a critical part of the employee experience, and we recognize the impact that cost, plan design, and carrier experience can have. We regularly review our benefits offerings, including vendor partnerships, to ensure we are providing options that are both competitive and supportive of our employees’ needs. As we look ahead, enhancing the overall benefits experience remains an important area of focus alongside maintaining a strong and supportive culture. Thank you again for taking the time to share your perspective. Feedback like yours is valuable as we continue to evaluate our options and how we support our Warriors. — Felicia Taylor, CHRO

2.0

Apr 4, 2026

Not what they used to be

Claims

Recommend

CEO approval

Business Outlook

Pros

free flavored water. clean bathrooms.

Cons

Rampant unchecked favoritism stressful low pay job insecurity (Ai takeover)

Quantum Health Response

3mo

Thank you for sharing your perspective and for the years you contributed to Quantum Health. As the organization has evolved, we’ve increased focus on strengthening consistency, accountability, and fairness across teams. Areas such as compensation, workload, and the introduction of new technologies are managed through structured processes that balance multiple factors, including market dynamics, role expectations, and the evolving needs of our members. Our priority remains maintaining the culture that has defined Quantum Health while building the structure needed to support long-term growth and impact. – Felicia Taylor, CHRO, Quantum Health

Viewing 19 - 21 of 649 Reviews

Jobs at Quantum Health

Patient Service Representative

IT Services Specialist II, Service Desk

Total Cost of Care Strategy Lead

Remote

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VP Health Plan Market Strategy

Remote

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Quantum Health

Quantum Health reviews

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Ratings by demographic groups

Reviews by job title

Meaningful work but limited growth and underpaying

Outstanding culture, but benefits could be a lot better

Not what they used to be

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