Quench reviews

2.7

40% would recommend to a friend

(149 total reviews)

Tony Ibarguen

72% approve of CEO

40% positive business outlook

Quench has an employee rating of 2.7 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quench employee rating is 22% below average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

149 reviews
5.0
Jan 28, 2016

service

Recommend
CEO approval
Business Outlook

Pros

Great company on the cutting edge of POU water service

Cons

Drive alot as a service tech, tough dealing with these great drivers we have

1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Get to play on a tablet

Cons

Many to list. Management is a "good old boys club" with no management experience. Constantly find ways to lower your raise or Bonus. Actually focus on how many "touches" you get and can care less about actual customer service. Keep the same people in postions of power but expect different results (definition of insanity). Actually threaten to write you up for trying to stay warm by running your heat or air while doing their ridiculous transactions. Lie to customers that they are actually filtering their water with a coffee use water filter that costs 32.00 and only replace once a year.

avatar
Quench Response
10y
Thank you for taking the time to review your experience with Quench. Our Field Service Technicians are an integral part of our team, working one-on-one with customers and serving as the face of our company, so we take all your suggestions and input seriously. We will take into consideration your concerns regarding management and compensation going forward. Regarding our filters, our water filter is referred to as a “coffee filter” by other companies in the industry because it is traditionally used as a coffee filter as it removes more impurities from water than a traditional water cooler filter. We use it as our standard water cooler filter so that our customers’ water is as clean and fresh as it can be. Thank you again for your feedback. It will allow us to grow as a Quench family!
Viewing 121 - 123 of 149 Reviews

Glassdoor has 154 Quench reviews submitted anonymously by Quench employees. Read employee reviews and ratings on Glassdoor to decide if Quench is right for you.