Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,689 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jun 19, 2012

Needs Help

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well 5 day work week All holidays off.

Cons

The management is terrible. They work so much on getting sales for the company they don't pay attention to the employees. There is no incentive to better yourself in this company. The mentor program they established felt like a dating service. We were matched up with someone and that is the last we heard from the complany. No "How's it going?" "Need any help". The mentors we did get never helped. We felt like we were in the way of their daily activities when they met with us. There are so many clicks in this company that you can't advance unless you know someone. There is so much waste spending. Upper management is ordering $2000 Macbooks and $1000 monitors and some directors won't approve laptops at half the price for employees to do there jobs.

2.0
Jun 17, 2012

Salary Supervisor Client Services

Recommend
CEO approval
Business Outlook

Pros

Medium Level Salary Range good Benefits

Cons

Work is 24hrs you will take a lot of work home and you will have to work weekends in order to keep up. Too many meetings and not enough action.

2.0
May 5, 2012

It might have been great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture of excellent customer service. Most staff are competent and motivated. Teamwork and goodwill are generally pretty good.

Cons

Technical training is nonexistent. The hospital product was cutting edge a decade ago, but has been allowed to stagnate and is now outdated, though existing customers love it. The solution chosen to modernize it was to outsource development. Even so, probably too late to save market share. Big competitors are eating our lunch. Little recognition for achievements unless you are one of the elect.

Viewing 5461 - 5463 of 5,689 Reviews

Glassdoor has 6,080 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.