Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Mar 8, 2009

Don't blame me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits package is pretty decent, and you get a lot of vacation time (4 weeks to start). Also, because they have a lot of turn-over, your job is pretty secure because they don't want to lose you.

Cons

Your four weeks of vacation time includes any sick time. Also, they only have 6 holidays. Your bonus is based on how the business unit performs as a whole, and has no reflection of how hard you work. If your business unit underperforms, you could end up with no bonus. Management tends to point fingers down on their employees when things aren't performing smoothly, passing the blame onto their staff instead of taking responsibility for their bad management. The company also underpays their employees, especially in the Boston area where the medical markeet is extremely competative.

5.0
Jun 30, 2026

Great work-life balance with supportive management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides excellent work and life balance as well as clear directives and communication for set goals and expectations between the management and staff. The staff are encouraged to input their concerns and to point out areas for improvement, most of which are implemented in one form or another depending on the urgency/priority. As with any job, you will get what you make of it.

Cons

There were some talks about limited upward mobility amongst the staff, but I didn't find that to be the case.

Viewing 5473 - 5475 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.