Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Dec 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Good hours, fixed pay. Always paid on time without issue. Looks like there is possibility to advance but unsure how far.

Cons

Some calls are very stressful (patients with stories of being unable to pay, etc). Mgmt always trying to coach your calls. Very high volume call center.

3.0
Dec 17, 2012

Nice people - no growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment, learning opportunities and flexible hours

Cons

No growth, no career path

3.0
Dec 7, 2012

Quest

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good brand, good clients

Cons

Broken processes, unrealistic timelines, not enough resources

Viewing 5629 - 5631 of 5,679 Reviews

Glassdoor has 6,070 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.