Question 1

Is Quest Diagnostics a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Quest Diagnostics have rated their employer with 3.1 out of 5 stars in 18 Glassdoor reviews. This is an average score with the overall rating of Quest Diagnostics employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Quest Diagnostics now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Quest Diagnostics.

Question 2

Does Quest Diagnostics pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Quest Diagnostics with 3.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Quest Diagnostics.

Question 3

How happy are Customer Service Representative CSR professionals working at Quest Diagnostics?

Accepted Answer

91% of Customer Service Representative CSR employees at Quest Diagnostics would recommend their employer to a friend. This rating has increased by 80% in the past 12 months. Customer Service Representative CSR professionals have also rated Quest Diagnostics with a 3.9 rating for work-life-balance, 4.9 rating for diversity and inclusion, 3.9 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Quest Diagnostics?

Accepted Answer

Phlebotomist (488), Medical Technologist (207), Specimen Processor (127), Lab Assistant (114), Cerified Phlebotomist (109), Lab Technician (83), Phlebotomist II (55), Forensic Scientist (51), Patient Service Representative (51), Customer Service Representative (45), Clinical Laboratory Scientist (44), Physician Account Executive (42), Specimen Technician (41), Account Executive (39), Medical Laboratory Scientist (36)

Question 5

What are the pros of working at Quest Diagnostics according to real employee reviews?

Accepted Answer

"Benefits with the company are good for me and my family" ((in 690 reviews)); "It’s good and good pay" ((in 403 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 242 reviews)); "Coworkers are great and committed to company's mission" ((in 134 reviews)); "Work life  balance is good because they don't expect you to work more than your 40 hours." ((in 90 reviews))

Question 6

What are the cons of working at Quest Diagnostics according to real employee reviews?

Accepted Answer

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "Inappropriate relations within the company, extreme favoritism" ((in 88 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "Long hours and weekend work" ((in 71 reviews))

Quest Diagnostics

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