Quest Software reviews

3.3

60% would recommend to a friend

(1,227 total reviews)
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Tim Page

57% approve of CEO

54% positive business outlook

Quest Software has an employee rating of 3.3 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Can work from home since Covid began. Holidays are banked throughout the year to have one full week at Christmas.

Cons

Quota and commissions have been changing ever since I began with the company in 2019. First, we had yearly quota target, with a bonus payout at 1st half and then full year. Now, we have quarterly quota target with bonus payout at quarter end. Target Quota is always higher than the amount of annual opportunity in your pipeline so that you can build multiple year renewal order rate. Manual credits exist because net new team sells on top of your renewal products and when you apply for credit, many times you will be told the original renewal was never in your original quota or it is less than the threshold they are willing to do the backend accounting paperwork for. Always feel scammed. No stipend or payback for any materials purchased for work from home. Only allowed to bring laptop and power cables home. Monitors had to stay in office. I purchased all new office equipment—desk, chair, monitor to make it easier for me to work at home. This role is not really salaried, you still have to clock in and out daily. Overtime does happen but frowned on. Very time consuming with administrative work in quoting system. Also, there is very little advancement opportunity. You can try to move to other teams, but your manager/director can prevent the promotion.

3.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Bright, talented, genuine good people. Good pay. Good benefits. Great managers and Dev managers. Hours and vacation are great. Offices and locations are great. Positions are great building awesome products. BTW, my rating would be a 5 star, with proper leaders.

Cons

Senior leadership! This leadership team cares more about social justice issues than it does about it's employees and growing the business Ultra micro managing senior leaders in my BU. CEO gets asks hard relevant questions, and answers with “Let me tell you what they meant to ask” and then proceeds to say whatever he wants except addressing the question. No confidence in Patrick. Leadership team talks about becoming a growth company, promises will do the right things for the business, so they layed off employees, didn’t revise any schedules, and then proceeded to hire 3 CxO level people that they worked with elsewhere. Growth to this leadership team means closing offices, restricting travel and saying “Look at the OPEX savings, aren’t we awesome!”

2.0
Feb 3, 2022

No transparency and little direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits. - Provided hardware was good. - Friendly team. - Not asked to work extra hours.

Cons

- No transparency from the top. They claim to be transparent and hold events that claim to share information and answer questions, but the important questions are always ignored. - Offices recently shut down with no employee consultation. - Seemly no direction. Projects have no input from the senior team and then get scrapped or redirected without any warning or consultation. Day to day there is very little management of what is being done. - Constant feeling of "Us vs them" where we are kept in the dark. - Feels like profits come before people. - Salary below average. - HR and IT have a slow turn around. - No career opportunities in my country.

Viewing 457 - 459 of 1,227 Reviews

Glassdoor has 1,288 Quest Software reviews submitted anonymously by Quest Software employees. Read employee reviews and ratings on Glassdoor to decide if Quest Software is right for you.