Pros
Some very solid, dedicated and wonderful colleagues. HR functions well. LuAnn is such an improvement compared to Dell days. Some product lines are very competitive still even for a 34 year old company.People are real assets especially since Jeff sold out all real estate.
Cons
Terrificly outdated internal procedures, huge amount of absolutely useless mid level managers who spent their days in thankless micromanagement. Very clingy upper leadership, some people there for 15-20 years doing no one knows what. VC's failed to sell Quest for profit but seems like fully determined to skquuse every penny out. Layoffs of developers and outsourcing tech development to third-party. New Quest is data driven ( read KPI) focus, mindless sale focus ( call blitz days! ) no social message, no development and no career path. Marketing is weak as malnourished and talent starved. Everything is working but it's kinda outdated, facelift on webpage is good start. Corporate greed can finish Quest off, but it will float forawile.