R.R. Donnelley Associate Client Manager reviews

3.3

66% would recommend to a friend

(111 total reviews)

Thomas J. Quinlan, III

85% approve of CEO

35% positive business outlook

Associate Client Manager employees have rated R.R. Donnelley with 3.3 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

111 reviews
2.0
Sep 24, 2015

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Your pay check will always be cashed

Cons

CCompany concentrates on teaching employees how to speak with client but fails use that education when speaking with internal folks. For example Sales can be rude and demeaning to internal employees and when this is brought to Managers in Customer Service, management will defend sales. Mangers also feel their title earns them respect. ompany concen

4.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong, Fair, Effective, Solution Based, Longetivity

Cons

Red Tape, Cumbersome, Slow to Change, Heavy-Lifting

Viewing 94 - 96 of 111 Reviews

Glassdoor has 4,188 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.