Health benefits could be better, paying only 80/20 or 90/10 after a large deductible in the more affordable plans.
Four months of every year were mandatory 10-hour days/overtime as their customers file large numbers of documents with the government at the fiscal year end. No weekend shifts existed so weekend overtime was also mandatory on occasion based on workload, which could hinder work/life balance.
The location in Phoenix expanded their warehouses into office space, but the only expansion of available parking was a rented open lot across the street from the AZ Light Rail where there was minimal lighting and no security/cameras, in contrast with the main gated lots patrolled by security/cameras on the main grounds. Lack of secure, available parking was a problem as the afternoon and evening shifts didn't feel safe parking at the satellite lot at night.