Is R.R. Donnelley a good company to work for as a CSR/Account Manager?

CSR/Account Manager professionals working at R.R. Donnelley have rated their employer with 3.3 out of 5 stars in 104 Glassdoor reviews. This is a lower than average score with the overall rating of R.R. Donnelley employees being 3.4 out of 5 stars. Search open CSR/Account Manager Jobs at R.R. Donnelley now and start preparing for your job interview by browsing frequently asked CSR/Account Manager interview questions at R.R. Donnelley .

Does R.R. Donnelley pay CSR/Account Manager employees well?

CSR/Account Manager professionals rate their compensation and benefits at R.R. Donnelley with 2.7 out of 5 stars based on 104 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about CSR/Account Manager salaries at R.R. Donnelley.

How happy are CSR/Account Manager professionals working at R.R. Donnelley?

62% of CSR/Account Manager employees at R.R. Donnelley would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. CSR/Account Manager professionals have also rated R.R. Donnelley with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at R.R. Donnelley?

Project Manager (80) , Customer Service Representative (68) , Graphic Designer (66) , Financial Analyst (61) , Manager (61) , Documentation Specialist (51) , Financial Associate (50) , Document Specialist (46) , Sales Representative (40) , Machine Operator (34) , Material Handler (33) , Process Associate (32) , Senior Graphic Designer (32) , Account Manager (31) , Senior Software Engineer (28)

What are the pros of working at R.R. Donnelley according to real employee reviews?

"Great people and a chance to learn new things." ((in 257 reviews)); "Good pay but not much else going for it." ((in 132 reviews)); "Good work life balance and flexible" ((in 117 reviews)); "Good work environment for freshers" ((in 81 reviews)); "Friendly employees and leaders." ((in 71 reviews))

What are the cons of working at R.R. Donnelley according to real employee reviews?

"The management is poor and they are stuck in doing things in an archaic way from sales to production." ((in 218 reviews)); "No benefit and no room fir growth" ((in 201 reviews)); "Low salary provided even after working for 4 years not even getting 20k" ((in 176 reviews)); "There is no 401K match and the insurance has increased almost 30% every year." ((in 60 reviews)); "The managers have no experience." ((in 56 reviews))

Skip to content Skip to footer

Notifications

R.R. Donnelley

R.R. Donnelley CSR/Account Manager reviews

Item: R.R. Donnelley
Rating: 3
Author: Customer Service Representative

3.3

62% would recommend to a friend

(104 total reviews)

Thomas J. Quinlan, III

80% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Account Manager (CSR) employees have rated R.R. Donnelley with 3.3 out of 5 stars, based on 104 company reviews on Glassdoor. This indicates that most Account Manager (CSR) professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Account Manager (CSR) professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

104 reviews

3.0

Sep 12, 2010

A decent place to work, most of the time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work is usually engaging and challenging. CSRs are afforded the opportunity to work with major clients, which is interesting, and to be involved in projects which use the latest technology.

Cons

Prepare for crazy hours and not feeling OK with leaving at your anticipated quitting time. Expect calls at home if questions arise in your absence.

3.0

Sep 7, 2008

Great place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The more experienced workers there are more than willing to share their experience with the younger generation. Tremendous amount of cooperation between peer groups. Proud history of the company.

Cons

No chance career advancement, just career entrenchment. Wherever you start your career - you'll be there till the bitter end.

Viewing 103 - 104 of 104 Reviews

Top companies for "Compensation and Benefits" near you

Associated Press

3.5★Compensation & Benefits

Squint/Opera

3.6★Compensation & Benefits

Raconteur

4.1★Compensation & Benefits

Channing Bete

3.7★Compensation & Benefits

Jobs at R.R. Donnelley

Manager - Client Accounts

Industry Marketing Manager

Regional Sales Manager

View all Account Manager (CSR) Jobs

R.R. Donnelley reviews FAQs

R.R. Donnelley reviews R.R. Donnelley Account Manager (CSR) reviews

R.R. Donnelley

R.R. Donnelley CSR/Account Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A decent place to work, most of the time

Great place to work.

Top companies for "Compensation and Benefits" near you

Jobs at R.R. Donnelley

R.R. Donnelley reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at R.R. Donnelley

R.R. Donnelley reviews FAQs