Is R.R. Donnelley a good company to work for as a Operations Associate/Account Manager?

Operations Associate/Account Manager professionals working at R.R. Donnelley have rated their employer with 3.4 out of 5 stars in 125 Glassdoor reviews. This is an average score with the overall rating of R.R. Donnelley employees being 3.4 out of 5 stars. Search open Operations Associate/Account Manager Jobs at R.R. Donnelley now and start preparing for your job interview by browsing frequently asked Operations Associate/Account Manager interview questions at R.R. Donnelley .

Does R.R. Donnelley pay Operations Associate/Account Manager employees well?

Operations Associate/Account Manager professionals rate their compensation and benefits at R.R. Donnelley with 3.1 out of 5 stars based on 125 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Operations Associate/Account Manager salaries at R.R. Donnelley.

What are the top reviewed jobs at R.R. Donnelley?

Project Manager (80) , Customer Service Representative (68) , Graphic Designer (66) , Financial Analyst (61) , Manager (61) , Documentation Specialist (51) , Financial Associate (50) , Document Specialist (46) , Sales Representative (40) , Machine Operator (34) , Material Handler (33) , Process Associate (32) , Senior Graphic Designer (32) , Account Manager (31) , Senior Software Engineer (28)

What are the pros of working at R.R. Donnelley according to real employee reviews?

"Great people and a chance to learn new things." ((in 269 reviews)); "Good pay but not much else going for it." ((in 130 reviews)); "Good work life balance and flexible" ((in 112 reviews)); "The work environment was good" ((in 74 reviews)); "Friendly employees and leaders." ((in 71 reviews))

What are the cons of working at R.R. Donnelley according to real employee reviews?

"The management is poor and they are stuck in doing things in an archaic way from sales to production." ((in 217 reviews)); "No benefit and no room fir growth" ((in 210 reviews)); "Low salary provided even after working for 4 years not even getting 20k" ((in 169 reviews)); "The managers have no experience." ((in 57 reviews)); "There is no 401K match and the insurance has increased almost 30% every year." ((in 57 reviews))

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R.R. Donnelley

R.R. Donnelley Operations Associate/Account Manager reviews

3.4

55% would recommend to a friend

(125 total reviews)

Thomas J. Quinlan, III

93% approve of CEO

18% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.4

Senior management

3.3

Career opportunities

3.1

Compensation and benefits

Operations Associate/Account Manager employees have rated R.R. Donnelley with 3.4 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Associate/Account Manager professionals have a good working experience there. R.R. Donnelley is rated in line with the average (within 1 standard deviation) by Operations Associate/Account Manager professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

125 reviews

4.0

Oct 18, 2015

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is good and safe environment

Cons

Receive calls in the middle of the night for issues on press and bindery. Benefits are thin.

2.0

Sep 24, 2015

Customer Service

Account manager

Recommend

CEO approval

Business Outlook

Pros

Your pay check will always be cashed

Cons

CCompany concentrates on teaching employees how to speak with client but fails use that education when speaking with internal folks. For example Sales can be rude and demeaning to internal employees and when this is brought to Managers in Customer Service, management will defend sales. Mangers also feel their title earns them respect. ompany concen

2.0

Aug 27, 2015

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of learning is required.

Cons

Declining market in printing division.

Viewing 106 - 108 of 125 Reviews

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Office Services Workflow Coordinator

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R.R. Donnelley

R.R. Donnelley Operations Associate/Account Manager reviews

Ratings by category

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Reviews by job title

Customer Service Rep

Customer Service

Customer Service

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