Loved my direct team but definite issues that were pushed aside
Pros
For admin: you get to work with all teams, HR, and execs which helps operations flow efficiently. Instrumental in promoting office culture which I enjoyed. For teams: most operate on a hybrid wfh/in-office schedule which is favorable. Many different shift options including grave yard. Pay and experience level for teams is good for entry level applicants. Most of the team managers originally started out as regular teammates so they have a grasp on things. Bill, the director of Operations is one of the best bosses I've ever had. Tiffany in HR is the sole reason this place functions properly. Team managers are easy to work with, and most seem to want to promote a better workplace for their teams. A lot of reviews mention poor training but I know this is something the leadership side was working relentlessly to improve so hopefully it has.
Cons
I will be very specific here: Cathy is the worst team manager, colleague, employee I have ever experienced, ever. This is a widely shared opinion across the entire GO operation. Her team has an extremely high turn over rate, with people quitting on the spot. She has literally yelled at me (an admin) IN THE LOBBY to the point that she was shaking and pacing - over me changing AIR FILTERS in her team room... She has thrown temper tantrums, she refuses to take part in management meetings, as its a "confidentiality problem", the list goes on. It seems trivial to complain about a single person when all the other team managers, teammates, leadership, HR, are great. But that's HOW BAD THIS PERSON IS and I would like to save any potential hires that experience. I didn't even work on her team and she made working in this operation extremely difficult and sometimes impossible for myself and many others to the point that EXECUTIVES would need to be involved just to complete routine/trivial tasks. So my overall advice, RRD (Phoenix) is a great place to work for entry level positions on teams, many shift options available including graveyard for the night owls, but just make sure you don't end up on Cathy's team. At the same time, would you want to work for a company that holds on to someone that treats colleagues, subordinates, and even her direct supervisors so poorly?
