R.R. Donnelley reviews

3.4

56% would recommend to a friend

(3,885 total reviews)

Thomas J. Quinlan, III

55% approve of CEO

49% positive business outlook

R.R. Donnelley has an employee rating of 3.4 out of 5 stars, based on 3,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R.R. Donnelley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The production level team members are this company’s strength.

Cons

Top management doesn’t recognize the value of the production teams. Quality is emphasized but resources to enhance quality aren’t readily provided. Work is not distributed fairly, and organization seems to reward mediocrity by not issuing performance based rewards.

1.0
Feb 25, 2019

Undervalued Employees

Recommend
CEO approval
Business Outlook

Pros

The best part is working at the customer site.

Cons

Undervalued employees get little reward or recognition from senior management, with below market compensation and no hope for change.

3.0
Oct 12, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

You can make very good money if you're able to win some big accounts. Some of the best solutions in the industry if you can implement them properly. New management is trying to bring us out of the stone age and into the digital age.

Cons

- It's the wild west in terms of calling on prospects or existing business. There's no "my account". The company is okay with anyone that's not in your specific sales vertical calling on your existing account and calls it "collaboration". Any rep can call on any prospect and many times multiple reps call on the same contact. - Big and slow. We're the biggest but also many times the hardest to work with. Rarely does a project or job run without some issue. I've lost accounts because we aren't flexible to the clients needs. - Pay plan has changed 4 times in as many years. - Many clients feel like a small fish in a big pond and it's often true. If your account isn't the big fish, you really have to fight hard for resources to take care of that account.

Viewing 163 - 165 of 3,885 Reviews

Glassdoor has 4,187 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.