R1 RCM reviews

3.3

52% would recommend to a friend

(2,937 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 5, 2025

Unreasonable Management Expectations

Recommend
CEO approval
Business Outlook

Pros

The only pro would be working remote.

Cons

When R1 took over for Cloudmed the entire dynamic of the company changed. Unfortunately upper management, meaning directors & VPs really don't care about the employees or the workload - they are more interested in the 'bottom line' and 'climbing the corporate ladder'. HR does not care about ethics as I know for a fact two ethics violations were filed and NOTHING was done about it. R1 will always side with upper management - sad but true. It used to be a great place to work but then they just started "dumping" people with no credentials and/or R1 background into positions they had no clue about and they let everyone else do their jobs. Emails to directors, VPs and even the CEO have gone unnoticed and it's quite concerning for those who have put years and years into a job. Workloads are unacceptable to be able to create a work-life balance.

3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Company pays well and has good PTO. Great company if you are self motivated and don’t need a lot of guidance. Excellent opportunities to advance. Hard workers are rewarded. I also had a lot of bonus opportunities!

Cons

If you need a lot of direction or are not a self motivated info this company is NOT for you. Health benefits are extremely expensive!!!! I have read a lot of the bad reviews saying R1 does not care about there employees or comments about working holidays… please note R1 is a consulting company who employs people for hundreds of hospitals across the nation. Your manager may oversee more than one facility so they are not always present. Also remember many employees are working directly in hospitals that don’t EVER close!! They need staff 24/7. If you are on an analytics or IT team sometimes there are emergencies that need to be worked because you are supporting 24/7 hospitals. R1 does like standardized models that may not always work in every situation. Sometimes that can be challenging especially when leaders are not always present to problem solve.

1.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. That's it.

Cons

1. Outsourcing is always a worry. They have now started adding Global employee's to scheduling and patient access. We are all very concerned if and when we will be fired for employee's that live in the Philippines. 2. Management doesn't care about seniority, or quality of your job. I have been told I could be promoted for years. I do extra work (stupid of me) and help do things that management should do. No promotion ever comes. 3. Micromanagement from team lead or people who are not your supervisor. 4. Management lies to you about worries of outsourcing. 5. Training is horrible, all new employee's mess up constantly and are not held accountable for their mistakes or trained how to NOT mess up. It falls on the seasoned employee's to fix mistakes.

Viewing 40 - 42 of 2,937 Reviews

Glassdoor has 2,993 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.