R1 RCM reviews

3.3

52% would recommend to a friend

(2,937 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Not to many Pros . At least not for me.

Cons

Everyone is so miserable who works for this company. The employee's don't smile, they look sad and the work floor is so quite you could hear an ant fart. No eating at your desk, no cell phones, you must clock at your exact start time! Not 1 minute before or after or you will get written up. Terrible and petty. No wonder everyone is miserable. Entirely too much to learn for the pay too!

1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Beside the paycheck i cant think of one

Cons

Throughout my career as a BI Developer, I’ve had the opportunity to work with multiple organizations, but my experience at R1 has unfortunately been one of the most challenging. The past year has been particularly stressful, not due to the nature of the work itself, but because of the toxic environment and poor leadership practices. With over 7 years in the field, I’ve developed a strong understanding of BI processes and project delivery. One key lesson I’ve learned is that a healthy work environment is just as important as technical expertise. At R1, the culture is dominated by micromanagement and a lack of trust. There is little to no transparency from leadership, and project requirements frequently shift without warning or input from the team. Despite the complexity of the work, timelines are dictated solely by management, with little consideration for feasibility or team feedback. As a result, morale has suffered significantly. In just the past year, I’ve seen six team members leave a clear reflection of the unsustainable and toxic culture.

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R1 RCM Response
11mo
Thank you for taking the time to share your experience of working at R1. We appreciate your honesty in sharing that sometimes you can feel micromanaged. We encourage you to bring this up to your manager or HR to see how we improve your experience. We're always here to listen. We love to learn from our employees to see how we can continually make R1 a better place to work for all employees.
1.0
May 20, 2025

Disgusting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only pro.

Cons

Many roles were moved offshore. The offshore employees are absolutely terrible. They don’t know how to work claims properly. I don’t understand how this company still has clients. I have seen a large amount of claims being written-off as a result of the garbage “work” by offshore employees. The US employees are constantly cleaning up their mistakes. Yet, this company would rather hire cheap labor overseas than keep US employees. Do not waste anymore time looking for jobs at this soul-sucking place if you live in the US. You will regret working here. This place does not value their employees. Do not believe their lies.

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R1 RCM Response
1y
Thank you for taking the time to share this important concern with us today. Although some roles have changed to create more efficient processes, R1 leadership and the talent acquisition team are continually looking to retain and grow our employees throughout the organization. Thank you for taking the time to share your feedback.
Viewing 67 - 69 of 2,937 Reviews

Glassdoor has 2,993 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.