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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,050 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Senior management

      4.4

      Compensation and benefits

      4.3

      Work/Life balance

      4.3

      Career opportunities

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Mar 16, 2026

      Consistently Challenging, Consistently Rewarding

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly four years in, the work has been genuinely rewarding, the kind that stretches you, builds your confidence, and leaves you feeling like you’ve made a real difference. The pace can be full‑on in the best way, keeping you sharp, engaged, and never standing still. There’s a strong sense of purpose in what you do, backed by a supportive culture where people care about doing things properly and looking after each other. With plenty of room to grow and develop, the mix of pace, variety, and meaningful work makes it a place where you can thrive.

      Cons

      The pace can be demanding, with limited opportunities to slow down or step back during busy periods. Priorities can shift quickly, requiring strong adaptability and the ability to stay organised under pressure.

      avatar
      RAC Response
      3mo
      Thank you for sharing your feedback. It’s great to hear that your experience over the last few years has been rewarding and that the pace, purpose and support at the RAC help you grow and make a real impact. We appreciate your note about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We appreciate your honesty about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We’re glad you’re thriving and proud to have you as part of the RAC.
      1.0
      Mar 15, 2026

      Sell sell sell

      Patrolman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits ie sick pay, pension

      Cons

      Constant pressure from your manager to sell batteries, oil & mobile mechanics services

      avatar
      RAC Response
      3mo
      Thank you for sharing your feedback, and for the many years you spent with the RAC. It’s good to hear that you valued the benefits and support during your time with us. We also appreciate your comments around sales expectations. While recommending relevant products and services is part of supporting our members, it should always sit alongside delivering safe, timely and high‑quality roadside assistance. Our brand values remain at the heart of everything we do, and they continue to guide how we support our members and our colleagues. Your points about investing in skilled people, strong training and consistently getting to members quickly are important, and we’re committed to strengthening these areas - with some great advancements underway within patrol really soon! Thank you again for your feedback and for the contribution you made during your time with the RAC.
      5.0
      Mar 10, 2026

      Great Place to work

      Academy trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forward thinking, Focused on greatness, supportive.

      Cons

      Personally find it hard to find any cons.

      avatar
      RAC Response
      3mo
      Thank you for your fantastic feedback and for your long service with us. It’s great to hear you find RAC forward‑thinking, supportive and focused on doing things the right way. We’re really proud of the culture we’re building, and it’s brilliant to know it’s reflected in your experience.
      Viewing 31 - 33 of 1,050 Reviews
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      ReviewsRAC reviews

      Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.