Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at RAC?

88% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (12) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 82 reviews)); "Fun and friendly colleagues" ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and community in the company" ((in 43 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 41 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 10 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

88% would recommend to a friend

(1,056 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,056 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Sep 24, 2024

You get out what you put in

Sales

Recommend

CEO approval

Business Outlook

Pros

Enjoyable job overall. Would recommend if you work hard.

Cons

Micro managed and lack of trust. Team managers experience should be reviewed (very poor).

5.0

Sep 24, 2024

Interview and induction process

Apprentice

Recommend

CEO approval

Business Outlook

Pros

The team were very good at explaining what they were presenting and showed good knowledge on the subjects

Cons

The Union Rep made me to feel as if there were wrong things about joining them

5.0

Sep 24, 2024

RAC Apprentice

Patrolman

Recommend

CEO approval

Business Outlook

Pros

Induction process made me feel reassured that i want to be employed for the company

Cons

No downsides so i don’t see any cons

Viewing 712 - 714 of 1,056 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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