Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 92 reviews)); "Fun and friendly colleagues" ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Great team and community in the company" ((in 38 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "pension is not market leading" ((in 9 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,054 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Nov 10, 2022

Call taker

Motability customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Good friendly environment, good opportunities helpful people

Cons

Had a issue with my first day where I was told to start at 7am and I was here until mid afternoon until it was realised I started 3-11 other than that no issues

1.0

Nov 10, 2022

Call taker

Rac

Recommend

CEO approval

Business Outlook

Pros

Very welcoming, super nice staff very helpful. The environment looks very friendly and safe.

Cons

Only small issue in the beginning of my start at rac I was out in wrong group but after that it got sorted out.

5.0

Oct 30, 2022

/

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

It is a great company to work for, with polite and helpful staff who are willing to go the extra mile for everyone in order to meet their needs. During my interview and trial they made me feel very welcome and I am looking forward to my journey with the company.

Cons

Nothing bad about the company.

Viewing 790 - 792 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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