Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Great team and good atmosphere" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

3.0

Feb 22, 2022

Rac

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and they are understaffed so there is always overtime

Cons

Not very much help they just throw you in the deep end and see if you sink or swim

5.0

Feb 21, 2022

Good place to work

Quality manager

Recommend

CEO approval

Business Outlook

Pros

Good people , good pay & great service to customers

Cons

Workload can be challenging , however never get bored .

1.0

Feb 21, 2022

Inadequate consideration for work life balance

Manager

Recommend

CEO approval

Business Outlook

Pros

Great colleagues and team work

Cons

High pressure applied to step down from current role purely to save costs Money and profit in the No1 priority over and above employee wellness. Work life balance not a consideration

Viewing 844 - 846 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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