Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 68 reviews)); "Great team and community in the company" ((in 48 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Benefits are good" ((in 41 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 9 reviews)); "No career progression" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Mar 23, 2022

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, great people, good locations, free parking

Cons

could be more flexible with working arrangements

5.0

Mar 23, 2022

Great place to work....

Resourcing partner

Recommend

CEO approval

Business Outlook

Pros

Having now spent several months at RAC, I can truly say its a great pace to work. All of my colleagues that I work directly with, and those that I don't work so closely with, contribute to an engaging environment, that allows you to bring your best every day. The work is meaningful, and allows you to focus on providing support to a hugely talented group of people, that keep the country moving, and make a difference to our members.

Cons

Not enough people are aware how fantastic it is to work here!

5.0

Mar 12, 2022

Lifer!

General manager

Recommend

CEO approval

Business Outlook

Pros

Community feel, everyone pulls together. Fast paced

Cons

Sometimes decisions are knee jerk, with good intentions but don't always work out as not thought through.

Viewing 922 - 924 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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