Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 46 reviews)); "Benefits are good" ((in 41 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 41 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "pension is not market leading" ((in 9 reviews)); "No career progression" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 24, 2025

Mobile mechanics

Smrs

Recommend

CEO approval

Business Outlook

Pros

Very helpful staff and nice was amazing trainer and very supportive staff around the building

Cons

Woukd like to focus more work on for preparation of exams

RAC Response

8mo

Thanks so much for the great review! We’re really glad to hear you’ve had a positive experience so far and we’ll definitely pass on the kind words to the trainer and support team. We know there’s a lot to take in during the early stages, especially when prepping, so your feedback is really helpful. We’re always looking at how we can make training even more focused and supportive. Thanks again for sharing your thoughts and welcome to the team!

5.0

Oct 16, 2025

Great

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Nothing that I can think of

RAC Response

8mo

thank you for your kind review, we appreciate the feedback!

5.0

Oct 16, 2025

Great place to work and learn

Roadside assistance

Recommend

CEO approval

Business Outlook

Pros

Rota for the year Friendly colleges

Cons

Targets, they have a high standard

RAC Response

8mo

Thanks for sharing your experience! We're glad to hear you’ve found the rota helpful and your colleagues friendly. We know our standards are high, and we appreciate your commitment to meeting them - it's what helps us deliver great service.

Viewing 142 - 144 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Mobile mechanics

Great

Great place to work and learn

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