Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 46 reviews)); "Benefits are good" ((in 41 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 41 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "pension is not market leading" ((in 9 reviews)); "No career progression" ((in 8 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,052 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 16, 2025

Top apprenticeship

Apprentice

Recommend

CEO approval

Business Outlook

Pros

Own tools Own van Funded education Hands on experience

Cons

Odd hours Weekend working Sometimes long travel for training

RAC Response

8mo

Thanks for the feedback. We're glad you're enjoying the hands-on experience and support. We do understand that training travel can be long at times, we do try to ease this by covering hotels, travel, and expenses to make it as smooth as possible - hopefully you feel it helps!

4.0

Oct 16, 2025

great experience

Apprentice

Recommend

CEO approval

Business Outlook

Pros

lots of good learning and on the job training

Cons

long hours at work. yes

RAC Response

8mo

Thanks for your feedback, we're happy you're finding the learning and on-the-job training valuable. We understand long hours can be challenging and appreciate your dedication.

5.0

Oct 14, 2025

Great support

Legal services

Recommend

CEO approval

Business Outlook

Pros

Since joining I have been made to feel welcomed by the who team and had some training from management

Cons

Not applicable Not applicable Not applicable

RAC Response

8mo

Thanks so much for your kind words! We're delighted to hear you've felt welcomed and supported since joining the Legal Services team. It’s great to know the training and onboarding have made a positive impact. We’ll be sure to pass your encouragement on to the team, keep up the fantastic work!

Viewing 148 - 150 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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