RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very good management team, good incentives to work over , a good wage can be earned if you want to

Cons

Other drivers in your truck

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RAC Response
9mo
Thanks for your review and it's great to hear you’ve had a strong first year and feel supported by the management team. We appreciate your feedback on vehicle use and driver input, we’re looking at ways to involve frontline teams more in decisions around fleet needs. Your insights help us improve, so thank you for raising it.
3.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment and fun

Cons

Hardwork and have to focus all times

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RAC Response
9mo
We're glad to hear you're enjoying the work environment and finding it fun. We understand that the CSR role is a high-focused job and can be challenging at times, especially as it tends to be so fast-paced. If you're ever finding the balance difficult, please do speak with your line manager or HR. We're here to support you and want to make sure your experience remains positive and sustainable.
1.0
Sep 15, 2025

Soul destroying.

Recommend
CEO approval
Business Outlook

Pros

Always available overtime can make good money if you don’t like your family.

Cons

Poorly run business that only cares about SMR. The only breakdown company in the country that’s scared of recovering cars. Unrealistic performance figures and office based staff that are useless. Rather than fixing problems it’s easier just to blame patrols. Pay rise/ reviews are embarrassing. No progression unless you live in Birmingham or love brown nosing.

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RAC Response
9mo
Thank you for sharing your feedback. We’re sorry to hear you're feeling this way in your role, your concerns are important and we want to make sure they’re heard by those who are able to look into this further with the right teams. We encourage you to speak directly with your line manager or HR so we can better understand your experience and work together on a way forward. Your voice matters, and we’re committed to creating a workplace where everyone feels supported and valued - regardless of business unit.
Viewing 184 - 186 of 1,052 Reviews

Glassdoor has 1,120 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.