Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Great team and good atmosphere" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Sep 11, 2025

Brilliant place to work

Patrol team manager

Recommend

CEO approval

Business Outlook

Pros

Good supportive company , great place to learn more skill and progress your knowledge based

Cons

Often projects are rushed at a very quick pace, seem to be very reactive as apose to proactive approach

5.0

Sep 11, 2025

Fantastic company

Patrol regional leader

Recommend

CEO approval

Business Outlook

Pros

Great path for progression. Valued and competitive rewards and pay Great brand

Cons

We can sometimes move to fast.

5.0

Sep 11, 2025

Self development

Patrol team manager

Recommend

CEO approval

Business Outlook

Pros

Worked for the RAC for 8 years as a patrol put the time in to develop myself with the help and training from my manager to progress to become PTM

Cons

Possibly need to listen and take on board views from patrols on what they are experiencing on the road

Viewing 190 - 192 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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Brilliant place to work

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Self development

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