Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (12) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 82 reviews)); "Fun and friendly colleagues" ((in 70 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Benefits are good" ((in 36 reviews)); "Great teamworking ethos and culture" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 22 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "pension is not market leading" ((in 10 reviews)); "It's border line bullying and like being at school." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,057 total reviews)

Dave Hobday

92% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Career opportunities

4.2

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 25, 2025

Great place to work if you want to learn a lot and make a difference

Head of marketing technology

Recommend

CEO approval

Business Outlook

Pros

Fast-paced and supportive environment. Real opportunities for growth, and good ideas are taken seriously.

Cons

Fast pace can be a double-edged sword. Always more to do than can be done in the timeframes allowed, so an ability to prioritise and work under time constraints is a must.

4.0

Jun 25, 2025

Great to get out and about and help people

Roadside patrol

Recommend

CEO approval

Business Outlook

Pros

Less pressure for performance figures

Cons

Less investment in the company so tools and equipment not as good as the AA

5.0

Jun 24, 2025

Great place to grow and learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generally good work-life balance and flexibility where needed. Incredible Orange Heroes Awards event in summer and general recognition of colleagues Approachable exec and senior leadership who are open and will take feedback and ideas Depth of work and company divisions gives opportunity to learn and grow Three nice office sites to work from Generally good company culture

Cons

Canteen offer is very bland/beige

Viewing 283 - 285 of 1,057 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Great place to work if you want to learn a lot and make a difference

Great to get out and about and help people

Great place to grow and learn

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