RAYUS Radiology reviews

Thank you for taking the time to write a review. All associates are welcome to bring concerns they have to their manager, Human Resources, our compliance committee, or report concerns anonymously via our compliance hotline. When concerns are brought forward, a formal investigation process is followed to ensure we address any concerns and maintain a professional and positive work environment for our associates, and appropriate follow-up occurs. Promotional opportunities are based on skills and abilities, not necessarily how long an associate has been in their role. Our managers are responsible for providing tools and resources to our associates so they can effective do their jobs, set expectations for our staff, and we do ask managers to hold our associates accountable to those expectations. We are doing important work here every day; patients count on our accuracy and service excellence, and we view our managers’ roles of ensuring that happens for every customer very important - so much so that we have established a leadership development program for every manager in the organization.

Every three years we conduct an Associate Opinion Survey to get feedback from our staff directly on what they enjoy about working here and their suggestions for improvement. In the Twin Cities specifically, we recently conducted follow-up focus groups in each center to find out more about the most recent associate opinion survey feedback and now have action groups in place, with associate and manager level representatives from multiple centers. Two of the areas we’re addressing right now in this market are process improvement and staffing, so your concerns have been heard and are currently being addressed by your former peers and managers.