REI Program Manager reviews

Over the past few years it’s become clear REI is losing its way. Bumpy retail times aside, it’s not the company it used to be. Leadership swirls, and we lack clarity in direction that used to be much more cohesive. There has been massive turnover and frustration among longer-term employees, as well as limited bonuses and not much opportunity for growth. Also not thrilled with our Experiences business going away, it’s something that helped differentiate us as being more than just a retailer. Now we have great diversity, but with so much turnover, we have lost quite a bit of historical knowledge in stores and in HQ.