REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Aug 26, 2014

This is an amazing company to work for, I am one of the lucky ones.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers flexible work environments with great benefits. By far, the best attribute to REI is its employees. I have never been surrounded by as many smart, capable, amazing people!

Cons

Change is difficult and lots of longer term employees have difficulty embracing the change in culture from slow moving, committee centric decisions to fast, just make it happen.

3.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Deep discounts;working with people who for the most part have a great outlook on life, a higher class of customer when membership is required, you will meet new friends, outdoor activities are encouraged,

Cons

Retail Scheduling, Pay is low, the only 'real' Manager is the store owner, all others with those titles still punch a time clock (yuck!); Store management is secretive regarding why decisions are made, poor management communication from store management, focusing on saving a very few dollars occasionally when store is empty, no consistency in tools or processes,

1.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

All the Medical Benefits good

Cons

Think twice before working at REI. Long timers are sad to see REI becoming so corporate that it cares nothing for the well being of its employees. REI has lost sight of the important values that it claims to hold. It is sad to see a a company's values erode in its greedy clutch for money. The compensation is poor. There are really no perks.

Viewing 3919 - 3921 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.