REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Oct 30, 2015

Customer Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Awesome work environment for retail -Work/life balance! -2 full paid days a year to GoOutside! -Ridiculously cool discount on REI items, but the best is the prodeals.

Cons

- Not enough hours during certain periods of the year depending on location. - Really hounding down on selling memberships

3.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing company/co-op to work for. I not only enjoy the management team and co-workers, but the members and customers that walk in are some of the best I've experienced in retail. Great pro-deals on REI gear and trips. Lots of oppurtunity for advanced if you are willing to move to a different area. Oppurtunities to work for volunteer events, races, and other rei stores. Great place to find like minded outdoorsy people to be oustide with. Store managers are understanding and fun.

Cons

If you want to get a management position anywhere within the co-op you have to do the endorsement process through your own store. Sounds great and keeps hires internally, right? Well not with this store either they don't think you are serious about REI or whatever but after expressing interest in getting endorsed the management team has yet to comply with me or many others of the co-workers. No benefits until after a year (not the problem) and you have to average 20 hours a week. Sounds easy but with budget cuts most everyone's hours are down to 6 - 18 a week.

3.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

For a retail job, REI is the best around, especially if you're into the outdoors. Pretty solid benefits, a corporate hierarchy that cares, great perks. Typically your coworkers will be awesome people as well.

Cons

Experiences vary largely by store, so while I love the company as a whole, changes in individual store management can drastically affect store morale. Company does not do a great job overall at recognizing and encouraging talent, and sometimes gets too stuck in their rules to be flexible for part-time employees who want to stay, resulting in the loss of some truly great people.

Viewing 3940 - 3942 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.