Pros
Very good company. They care about customers/members and, as a result, try to get the right product in the hands of the users instead of just the most expensive product that they want to sell. All employees are very knowledgeable in their fields, ex: yoga, hiking, backpacking, camping, biking, climbing, etc... and as a result, have the best info to offer customers who are coming in looking for gear. Management is very positive. I've only worked there for a few weeks and can already tell I will enjoy it. WORDS OF ADVICE: look on here for the interview questions...everything they asked me in the interview, I was able to prepare for ahead of time.
Cons
There are no cons...from what I have seen, the company looks for innovative products that enhance the outdoor experience and their genuine desire is to foster a love for the outdoors by providing gear and contributing to stewardship of outdoor areas in communities.