REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Oct 8, 2015

Sales Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management, fellow employees, and benefits

Cons

Schedule based on sales of memberships

4.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Get to play with toys all day. Some flexibility in when I work and when I don't. If I really commit it all to the company, then there is a path where I can get ahead. Great discounts on gear. It's work that really means something to me (most of the time).

Cons

Wage is livable where I'm at, but nowhere close in other geographies (which are the ones I have to go to if I want to advance). Feel like my schedule is at the whim of whatever is going on in the business and can get cut without notice. Have to keep a supply of ramen noodles in case cuts have to be made at the last minute.

3.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The discounts on pro-deals are quite amazing. 30% off products in store, 40% off Novara items, 50% off REI brand items. Work atmosphere is great. Everyone that is trained properly knows what they're doing.

Cons

A lot of the newer staff hasn't gotten the proper training before given new responsibilities. This causes a lot of mistakes and frustration to those making them and fixing them. Understaffed a lot of times and can be quite stressful for the customer and overwhelming on staff. Turnaround rate for this location in particular is high. Management aren't hands on with staff.

Viewing 3955 - 3957 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.