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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,372 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 21, 2014

      It could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      REI pays almost to well.

      Cons

      Most inconsistent store in terms of organization. Associates need to pull their own weight.

      5.0
      Apr 21, 2014

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast Paced, positive environment. Great place to make friends. Fun to sell quality merchandise to customers on their way to an adventure.

      Cons

      If you aren't interested in retail management, there is not a lot of room for growth. Low pay to start

      4.0
      Apr 20, 2014

      Action Sports Sales Rep

      Sales specialist - action sports
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome coworkers and environment. Great discounts on gear. The company has an inspiring mission statement and really does care about customer satisfaction.

      Cons

      REI is a co-op, owned by its members. The main performance metric is membership sales, which puts the emphasis on finding and assisting new members rather than on quality service for loyal customers.

      Viewing 3991 - 3993 of 4,372 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,511 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.