REI reviews

3.6

64% would recommend to a friend

(4,373 total reviews)
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Mary Beth Laughton

38% approve of CEO

33% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jun 22, 2015

All About the Coop

Recommend
CEO approval
Business Outlook

Pros

Working at REI was the best opportunity I was afforded during my Senior year of high school. As the youngest staff member at the time, I was treated as an equal and expected to perform at the same level as my peers.

Cons

Because most people had worked retail before, I was not as prepared to work the register and spent a lot of time learning on-the-go. The return policy can be frustrating, but this was the best opportunity I could have had to learn customer service skills. Absolutely loved my job.

5.0
Jun 18, 2015

Great Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work, the people are awesome and the management really has your back and is there for you both on and off the job

Cons

hourly wage isn't great but it is a retail job so can't expect that much

5.0
Jun 18, 2015

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, positive people, happy customers who come looking for advice on their adventures.

Cons

At retail level the communication between HQ and store is broken. You just deal with what they say, fit or not. Leadership seems a bit lost on strategic direction. Internal communications non existent.

Viewing 4021 - 4023 of 4,373 Reviews

Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.