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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,371 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Nov 15, 2013

      Historically a wonderful place to work, but now going through a major identity/cultural change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The relaxed, fun culture and fun people; the core values of community/environment/health/inclusion; awesome health benefits, profit sharing, prodeals, sabbaticals.

      Cons

      The above benefits are slowly being taken away in favor of the bottom line. Management has also eroded since Sally Jewell left.

      3.0
      Nov 12, 2013

      Started out great…

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really decent pay for a part time retail job; not very physically demanding; coworkers are great people and there are many opportunities to meet amazing customers; ProDeals and discounts are truly hard to beat.

      Cons

      There is no recognition where it is due. In the past year and a half of my time there, I have really seen things go down hill. With a new CEO, the focus has been pushed more towards money, money, money from a true passion to get people outside. Pushing the membership gets really old, really fast. Depending on the location of the store, the customers can be absolutely awful. I wish REI was the same it was when I stated. Maybe other stored are better, but mine makes me cringe when I go into work.

      4.0
      Nov 5, 2013

      Good opportunity for second-income part time

      Retail sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      • great pro-deal incentives if you have play money to spend • good benefit package even for PT employment • good training regimen • good company management • best fellow employees, with consistently more life experience and often education than any comparable kinds of work or pay rate. • good support for taking recreational time off • best match for people who don't need the income and have flexible hours

      Cons

      • non-conducive to competitive pay for performance • schedule, like most retailers now, is based upon "business needs" which translates to: "be available at any time but we may need you for only 10 hours a week." • based on the above, not conducive for most positions as dependable source of income for necessities like rent/mortgage, food, fuel, benefit eligibility—basic necessities of life • not necessarily a "con" but be aware that major floor staff factor is % of memberships sold e.g. performance review and hence, scheduling status

      Viewing 4063 - 4065 of 4,371 Reviews
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      Glassdoor has 4,510 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.