REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 7, 2013

Great company

Recommend
CEO approval
Business Outlook

Pros

I have worked for REI for 5+ years as both a sales specialist on the retail floor and and outdoor school climbing instructor. The customer base in stores and the field is really great and the staff are generally good. Selling outdoor gear is really fun and inspiring.

Cons

Scheduling is very in consistent. If you are looking for a full time (35+ hrs) REI might not be the place for you. Also management have tendency to hire only based on customer service experience and not their experience in the outdoors.

4.0
Jul 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, accommodating management, relaxed environment, fun coworkers, lots of activities

Cons

The pay could be a lot better, but the discounts made up for it

2.0
May 15, 2013

Employee at HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Great product discount and interesting industry. *Many decent, hardworking people. *Environmentally friendly

Cons

*REI USED to be a fantastic place to work. Great worklife balance, co-workers and co-hesive goals. Not anymore...sadly. Along with the departure of the Sr. Level team went the culture. Employees and customers alike noticed - and boy did they notice. REI may claim their attrition is because of economic layoffs but I would venture to guess that more have left voluntarily than involuntarily. That includes the Recruiting Team. It's time for Leaders to take a good look at themselves and this company to get it on the right track again.

Viewing 4138 - 4140 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.