REI reviews

3.6

63% would recommend to a friend

(4,369 total reviews)
avatar

Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

While REI is retail, I personally do not consider it retail because it is very different from other retailers. The hours of operation are not extreme, scheduling is flexible and benefits are even offered to part-time seasonal employees. From the employees to the customers, no one comes into an REI upset or angry. Management is there when needed but the regular hourly employees are very involved in the decision making process.

Cons

I cannot think of any Cons to working at REI.

4.0
Feb 10, 2013

Could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts, flexibility, fun work environment

Cons

Below average pay for a specialty retailer, policy inconsistencies from store management, lack of accountability and poor technological infrastructure

4.0
Feb 6, 2013

Sales Specialist

Recommend
CEO approval
Business Outlook

Pros

The discounts on products are phenomenal. The company values are awesome. The camaraderie is great-everyone is more than willing to help out their teammates. The product quality is very good and the training and training resources leave little room for inadequacy. They are very accommodating with availability=work/life balance.

Cons

The pay rate is a bit low. The product discounts make up for the low pay, but that does not pay bills! It is also sometimes hard to get enough hours to make the paycheck work. When trying to promote, it seems that people who aren't willing to relocate are somewhat penalized.

Viewing 4150 - 4152 of 4,369 Reviews

Glassdoor has 4,508 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.