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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Feb 14, 2013

      10 year tenure, Full Time & Part Time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Far better than your average retail working experience. Most employees, even if they are somewhat transient, are happy to be working there as many enjoy using the products sold. Benefits are very good for any company, and outstanding for retail. Promotion from within was encouraged so if you're looking for a career in management starting as an hourly employee may be an alright move.

      Cons

      It is retail so there is some amount of transience among the hourly floor staff which can be disruptive, but there's typically a core group of people at each store that have been there for awhile so it's not too bad.

      5.0
      Feb 13, 2013

      One of the TOP companies to work for!

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, fun co-workers, instant friends network, fun customers. I'm a shoe sales specialist, and I'm kind of a nerd about it. I love my co-workers, my customers and my supervisors. I love what I sell too. Really, you can't beat it.

      Cons

      With all retail sales environments, you have the occasional grumpy customer. In general, I think REI's customers are a lot more fun to work with than some at other local retailers. There's obviously the push to "sell, sell, sell," but that's expected. And honestly, I was once rewarded by my supervisor for convincing a customer NOT to buy a new pair of boots. Instead I worked with the customer's current pair until they fit correctly.

      4.0
      Feb 10, 2013

      Could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discounts, flexibility, fun work environment

      Cons

      Below average pay for a specialty retailer, policy inconsistencies from store management, lack of accountability and poor technological infrastructure

      Viewing 4153 - 4155 of 4,368 Reviews
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      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.