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      REI

      Engaged Employer

      REI reviews

      3.6

      63% would recommend to a friend

      (4,368 total reviews)
      avatar

      Mary Beth Laughton

      35% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      5.0
      Jan 5, 2013

      2012 was tough but REI is still a special place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked in 5 stores in multiple states. REI is truly a customer-focused company. Of course most of the jobs are in retail...but I challenge anyone to work retail anywhere else and then come work at REI. We DO care about engaging our customers, staff, and communities. Pay is average, benefits are better than average, work environment is exceptional, co-workers are amazing (mostly :)

      Cons

      Retail schedules are difficult... but we signed up for it. Sometimes too nice as some grumpy people (including some other reviewers) should be "coached out." If you're not happy, leave...it makes it more tough on those of us who care and are aligned with REI direction.

      2.0
      Dec 28, 2012

      Non innovative, non challenging

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back, quiet atmosphere with terrific work/life balance.

      Cons

      REI moves at a very slow pace and doesn't take many risks. If you're OK with the status quo, you'll do very well here.

      1.0
      Dec 22, 2012

      More and more money grubbing, protecting the senior leadership, and degeneration of the everyday staff

      Retail sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      As of right now, my health insurance is the best thing about working at REI, although that is certainly not a guarantee as 20+ year employees are losing benefits while the company is experiencing record sales that are falling slightly short of expectations.

      Cons

      REI has lost much of it's focus on customers and employees and seems to be focused purely on the dollars at the expense of staff and customer service.

      Viewing 4165 - 4167 of 4,368 Reviews
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      Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.