REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun place to work. I enjoyed the customers and my coworkers.

Cons

I eventually got tired of answering the same questions for customers. The scheduling was difficult with evening and weekend work and only knowing the schedule for two weeks out. To plan anything I needed to either request time off three weeks ahead or else wait until the schedule came out and plan around it.

4.0
Oct 25, 2012
Recommend
CEO approval
Business Outlook

Pros

For me, REI was a great transition job. It gave me flexibility in my schedule, giving me time to plan the next step in my career. The pay was sightly better than most retail jobs and the work environment is very positive. The shoppers tend to be well informed and the interactions all tend to be positive. They also have a good discount purchase program for the employees.

Cons

The flip side the schedule is that it changes every week. Days, then nights and always some part of a weekend. I didn't like having my personal time change every week. The is the stress placed on meeting goals for memberships sold - it's not that hard, but still a an issue when you don't meet your goal. It can also cause a problem when another employee feels that you scooped a shopper that they thought they had sold a membership to. They also employ the mystery shopper score system - so be prepared to be judged on your performance.

3.0
May 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits Corporate culture that cares about the environment Most employees are true team players Encourages fitness and well-being and is flexible with scheduling to facilitate this lifestyle Flex-time Sally Jewell is an awesome leader

Cons

No real opportunities for contract workers Is still very, very corporate in nature

Viewing 4228 - 4230 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.