REI reviews

3.6

63% would recommend to a friend

(4,368 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Mar 21, 2010
Recommend
CEO approval
Business Outlook

Pros

At REI, I gained exposure to some of the best products in the outdoor recreation industry. I felt that the management truly cared about the staff. The work environment was fun and relaxed, but also extremely professional and committed to providing the best customer service in the retail industry. The paid sales, service and product training is excellent and comprehensive while being extremely fun. The discount and Pro Deal program is awesome and gives you cheap access to some of the best gear around, but you have to be careful not to spend all your earnings on it!

Cons

The opportunities for promotion were slim when I was at REI, but I was a part-time employee. When business is slow, my hours were cut quite severely, but this may be no different than any other part-time retail position. For myself, being a college student, these "Cons" are minor.

5.0
Oct 8, 2008
Recommend
CEO approval
Business Outlook

Pros

REI is a great place to work if you like people, if you like the outdoors, and if you appreciate a work environment where everyone is respected and given a chance. We go above and beyond consistently to offer great customer service which makes customers happy and which makes our job enjoyable. Employees are friends not just at work but outside of work as well. It's a great place to be! Work at REI and you'll have a fun job with opportunities for advancement and you'll meet a lot of great people who are active and who enjoy what they do.

Cons

Some of the downsides are that headquarters are based in Seattle and if you want to advance with the Co-op outside of the traditional management track, you have to live in Seattle. Otherwise retail management is your primary advancement option. As with any job, the quality of your experience with REI depends on your attitude and how much initiative you are willing to take. In my experience, taking initiative and seeking out advancement on your own is rewarded. In the end, REI is a retail company so if you don't like retail, this is probably not the job for you.

5.0
Apr 7, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

True adoption of the Agile/Lean model. Good Leadership. Market rate Pay

Cons

No real cons to speak of.

Viewing 4234 - 4236 of 4,368 Reviews

Glassdoor has 4,507 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.