REI reviews

3.6

63% would recommend to a friend

(4,367 total reviews)
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Mary Beth Laughton

35% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 5, 2011

Wonderful place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love my fellow employees. Even though I'm just in sales I feel like my voice matters and that I can (and I have) make decisions that impact my department and the store as a whole. I have met the CEO and also received a video via email about REI's long term goals and how the company plans to meet them. Interviewing for a new position in the store I work at soon and will be attending a meeting next week for people who want to work their way up the ladder at REI.

Cons

Employee discounts make even thing you want feel obtainable and I tend to spend more money than I should on the great gear I'm selling to customers. Also many may complain about having to sell memberships. I researched this before I was offered the job and figured, "Hey, if I can come to terms with having to constantly push memberships and get myself to be ok with it, then there may not be any downsides to this job." I have sucked it up and sold memberships...it isn't hard to do at all as long as the people you work with aren't cut throat about it and don't try to push memberships on every customer they see.

4.0
Apr 22, 2010

Great place to work when your life is in transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive wages and benefits compared to other retailers - Great environment and great people - Great work/life balance - flexible scheduling

Cons

- If you are an ethical person, customer service can be very frustrating at times due to very forgiving return policy. - Can easily become complacent - Stagnant in job; hard to move up - Scheduling system sometimes makes errors - nice managers are sometimes too nice to certain employees

5.0
Feb 15, 2010

Good job

Recommend
CEO approval
Business Outlook

Pros

As far as retail is concerned, this is a great place to work. The company is sound and has good upper management. Good opportunity to advance upwards.

Cons

Long sometimes stressful days during the holidays and during sales. Harder to advance within company due to strong internal applicant pool and limited number of stores nationwide

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Glassdoor has 4,506 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.