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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,359 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      34% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.5

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      REI has an employee rating of 3.6 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      May 3, 2010

      Earned their Status as a Top 100 Company to Work for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Balance, fun, awesome values and a different kind of retail. Creativity is encouraged and recognition comes often. REI practices what it preaches.

      Cons

      To much inconsistency from store to store based on direction given by store management. Systems are horribly out-dated and need to be improved.

      2.0
      Apr 23, 2010

      Better than most retail stores, but it's still retail.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount - 20% off everything in the store, 50% off REI brand, and special deals on top of that. Minimal availability requirements for PT - 2 half shifts during the week, one full shift on weekends. PT health benefits. The store overall is a little higher class than most retail, which means a higher percentage of customers who don't suck. They actually pay above minimum wage for starting positions if the cost of living in your city is high.

      Cons

      If you're PT, and almost everyone in a starting position is, you may frequently only get 5 hours of work a week. "Black-out dates" - days when you're not allowed to request time off - cover roughly 90% of the calendar! It's impossible to take a week off to go visit family at *any* time of the year. These stores live and breathe through the folks who do floor sales - the people with astounding product knowledge - and they aren't paid much more than a cashier.

      4.0
      Apr 22, 2010

      Great place to work when your life is in transition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive wages and benefits compared to other retailers - Great environment and great people - Great work/life balance - flexible scheduling

      Cons

      - If you are an ethical person, customer service can be very frustrating at times due to very forgiving return policy. - Can easily become complacent - Stagnant in job; hard to move up - Scheduling system sometimes makes errors - nice managers are sometimes too nice to certain employees

      Viewing 4327 - 4329 of 4,359 Reviews
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      Glassdoor has 4,497 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.