REI reviews

3.6

64% would recommend to a friend

(4,360 total reviews)
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Mary Beth Laughton

38% approve of CEO

34% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Oct 17, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Great community, great career advancements, great cause

Cons

Got too focused on sales of credit cards and memberships. Loses the purpose.

2.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are okay at best

Cons

-Poor compensation scale based on location -Most managers were rude and shallow -not enough hours provided based on what was said to be given to me but they continued to hire more employees

3.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is alright for the industry. Great if you like a physically demanding job.

Cons

They lack communication from leadership to employees. They have meetings without context. They tell you their goals without actionable objectives and behaviors to reach them. They seem to make way too many unilaterally changes to schedule, hours of operation to support business needs without thought of workers.

Viewing 106 - 108 of 4,360 Reviews

Glassdoor has 4,498 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.