Pros
- Fully Stocked Kitchen - Gym On-site - Loads of experience to be had
Cons
Unfortunately, ROI does not take its retention rate seriously and it has a deleterious effect on morale for the company. Since the turnover rate is so high, it means that if you stick around at the company long enough you default into a management position, and that probably explains why people keep leaving. There seems to be an overall lack of accountability for those at the top/in charge, which leads to client-facing roles to feel extremely under-supported and overworked. Over the last year, while feedback channels have increased, employees are less heard than ever before, which could also be the effect of the re-organization and not having enough people in managerial roles to take employee feedback seriously and actually fight for the change that employees would like. ROI likes to say things soothe you, but then does not follow through to make sure that a problem is actually resolved. Beyond that, even though all the employees take the same tests to be hired - those don't measure work ethic and even among some of the client-facing positions, employees that are struggling to perform are kept around and take a major toll on the employees that have to take on more than one role as a result. If you want any sort of flexibility in your position or any sort of work/life balance - you probably won't get it here either. While there are hour caps for how much you work, the hours are rigid and inflexible. Lastly, if you would like to be recognized for the work that you have done. Don't come here. If you are promoted, they don't announce it. If you have done good work with a client. Forget about being rewarded. If you value being appreciated in any way, shape or form, look elsewhere. It's a slap in the face to get a high five, which is what they're trying to pawn off as recognition now.