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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      61% would recommend to a friend

      (3,772 total reviews)

      Amar Maletira

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Apr 19, 2010

      Not the usual corporate culture

      Technology support role
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture if you are young and get a lot of satisfaction from working and accomplishments from such. Extremely fun social environment. A lot of opportunity to learn on the job. Fast pace environment. Very different culture from typical public companies.

      Cons

      Very different culture from other public companies. If you expect to have typical work/life balance and traditional responsibilities this probably isn't the place for you. Compensation is below reasonable market. The satisfaction of a job well done is considered part of the reward of working at Rackspace.

      5.0
      Mar 28, 2010

      Not the best ICT employer in the UK for nothing!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people The breakfasts The attitude of everyone The feeling of being valued The charitable work the business encourages The games room

      Cons

      The expectation that if you DONT work extra hours you are looked down upon. Work Life balance is nigh on impossible. No-one is safe from performance management, but then work hard and you are rewarded for it, so it's all good.

      3.0
      Mar 18, 2010

      After Hours shifts get none of the cultural benefits that Rackspace has to offer.

      Windows systems administrator iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back environment. The technical people here are some of the smartest and most competent people I know and generally friendly. I do believe in the CEO and his vision for the future of Rackspace. This company has almost had no layoffs during these bad economic times. Good Benefits. Ability to learn a lot from your peers.

      Cons

      After hour shifts do offer a 10% to 15% differential, but you will not be able to be a part of many of the cultural aspects of Rackspace. Intensive after hours is overworked and understaffed due to a narrow profit margin and middle management who doesn't see System Administrators as anything valuable (due to ignorance and being obsessed with metrics). You will be slammed into a high volume ticket queue with management promising that it will get better, but it never does. The pay increase between levels is a joke. The only serious pay increase is when you are willing to take on a position that puts you on call 24/7. All pay levels are still under market rate.

      Viewing 3694 - 3696 of 3,772 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.